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Customer Reviews

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Bobby Hett

We had a main line drain clog under the house. Russell was our technician and approached the problem from outside the house, working retrograde from a trap in the front yard. I was skeptical but it worked when my efforts with a cable inside the house had failed. He was very professional and pleasant to deal with.  We asked him to install a cleanout closer to the house for future use and we were very satisfied with the work.

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Lori Mand

Tyler is the best! He came to our parent's house, knew exactly what the problem was, and explained it to us without the typical guesswork. I'd recommend him any time you need a good plumber.

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Narendran Dhanaram

Overall, It was a very good experience with the Service Hero team. I was able to schedule an appointment late in the night. They are truly 24x7. The help desk team was very professional, courteous, and friendly. All responses were timely. The field technician showed up on time and diagnosed the issue accurately. Kudos to the Service Hero team!

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We enjoy fresh water at the turn of a faucet and the quickrelief when we flush a toilet or run the sink, but there’s one part of the plumbing system that rarely gets any love: the sewer line.Tucked away underground, the sewer line quietly shuttles wastewater from our homes and businesses to the municipal sewer system.

Some property owners even think the sewer line is the city or municipality’s responsibility. To be fair, this is partly correct. Still, homeowners have some duties as well. If neglected, the sewer line can turn your life into a nightmare – legally, financially, and health-wise.

We Provide Professional Plumbing & HVAC Services

Tailored services to meet your specific needs and budget, ensuring optimal performance and comfort.

If you’re looking for a trained and experienced plumber, then contact Service Hero to hire a uniformed professional. We offer general inspection services as well as repairs, replacements, and installations.

Understanding the Homeowner’s Sewer Line Responsibility

There’s a common misconception that sewer lines are entirely the city’s responsibility. While municipalities do maintain the main sewer system, property owners are responsible for the lateral sewer line – the section that runs from their home or business to the municipal main.

If a clog, break, or root invasion occurs in this private section, the burden of fixing it falls squarely on the property owner’s shoulders.Slow drains, gurgling toilets, and sewage backups are all warning signs of a potential sewer line problem. If left unchecked, a damaged sewer line can lead to foundation issues, property damage, and even health hazards

The Risk that Comes with DIY Repairs

With all the how-to videos available online, it might be tempting to tackle plumbing issues with a DIY mindset. When it comes to sewer lines, however, DIY solutions are rarely effective and often make matters worse. Here’s why:

1.     Sewer line repair requires specialized tools like sewer cameras, hydro-jetting machines, and trenchless repair technology. Most homeowners don’t have access to these tools.

2.     Sewer line repairs involve exposure to raw sewage which contains harmful bacteria, viruses, and other pathogens.

3.     Sewer line work often requires permits and must comply with local building codes.

4.     A small mistake in a sewer line repair can result in major expenses. Digging in the wrong place, improperly sealing a pipe, or using the wrong materials can lead to more damage.

As you can see, there is a lot more to DIY work than saving a buck. Many times, hiring professional plumbers is not only the more reliable but even the more affordable option.

The Benefits of Hiring a Professional Plumber

While hiring a professional might seem expensive upfront, it actually saves money in the long run. Proper repairs prevent recurring issues, costly water damage, and potential legal trouble from improper installations.

Plus, plumbers use high-tech equipment, such as sewer cameras, to inspect the inside of the pipe and pinpoint the exact cause of the problem. The point is not to make a repair but to make the right repair.

Professionals won’t just apply a temporary patch, either. At Service Hero, for instance, we employ advanced techniques such as hydro jetting drain cleaning or trenchless sewer repair to deliver quick but long-lasting solutions.

Perhaps the most valuable benefit of hiring professionals, however, is the peace of mind. Sewer line repairs must meet local plumbing codes and regulations, and a qualified plumber from an established plumbing company like Service Hero understands these requirements and ensures the work is done correctly.

Consult a Trained Plumber Today

Still have questions or concerns? Ready to hire a qualified plumber? The professionals at Service Hero are always happy to help. Call Service Hero or message us today to get in touch with a member of our team.

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