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We had a main line drain clog under the house. Russell was our technician and approached the problem from outside the house, working retrograde from a trap in the front yard. I was skeptical but it worked when my efforts with a cable inside the house had failed. He was very professional and pleasant to deal with. We asked him to install a cleanout closer to the house for future use and we were very satisfied with the work.
Overall, It was a very good experience with the Service Hero team. I was able to schedule an appointment late in the night. They are truly 24x7. The help desk team was very professional, courteous, and friendly. All responses were timely. The field technician showed up on time and diagnosed the issue accurately. Kudos to the Service Hero team!
The holidays are a time for joy, laughter, and… plumbing disasters? Bittersweet chocolate, anyone? With family and friends gathering, seemingly endless cooking, and extra bathroom usage, your home’s plumbing system takes on a major workload. If there’s ever a time for things to go wrong, it’s when you have a house full of guests.
But don’t worry! Service Hero has got you covered with some quick fixes to keep things under control until a professional plumber arrives. Continue reading forthe most common holiday plumbing emergencies and how you can handle them like a pro (until the actual pros show up).
Tailored services to meet your specific needs and budget, ensuring optimal performance and comfort.
Nothing puts a damper on holiday cheer like a clogged toilet – especially when there’s a line! Increased usage, too much toilet paper, and unflushable items can create a bathroom backup nightmare.
First thing’s first: shut off the water supply by tightening the valve behind or near the toilet.
Now, grab a plunger and some elbow grease. Remove excess water from the bowl, then lower the plunger so as to fill the cup with water before forming a seal. Now, you’re ready to plunge away and dislodge that blockage.
Prevent future headaches by reminding guests to only flush toilet paper – no wipes, paper towels, or holiday feast leftovers!
The kitchen sees a ton of action during the holidays. Cooking grease, potato peels, and food scraps often make their way down the drain when they really shouldn’t. The result? A slow-draining or backed-up sink when you need it most. Luckily, we’ve got a couple of tips for you:
1. Pour a kettle of hot water (NOT boiling) down the drain to help dissolve grease and oil buildup.
2. Pour a half cup of baking soda down the drain and follow it with a half cup of vinegar. Watch the science experiment fizz and break apart minor clogs.
Still clogged? It might be time for a professional drain cleaning. Service Hero’s hydro jetting drain cleaning offers thorough results so you won’t have to deal with blockages again anytime soon.
A house full of people means extra showers, handwashing, and dishwashing. If you’ve got a tank-style water heater, then it shouldn’t come as a surprise that there’s a limited supply of hot water to go around.
Many times, there’s no issues aside from the fact that the hot water supply has run out. Give your water heater a break and wait about 20-30 minutes for it to recover. If the problem persists, then check the thermostat setting to make sure it’s at 120 degrees. Also, make sure the pilot light is on.
If the hot water still doesn’t return, then it’s time to bring in the local plumbers. The professionals at Service Hero can come prepared to handle maintenance tasks or quick repairs the first time around.
The garbage disposal is meant to break down food scraps, but too much scraps can break down the garbage disposal. Bones, fibrous vegetables, and coffee grounds are some of the biggest culprits behind holiday disposal breakdowns.
Sometimes, a reset will do the trick. Press the reset button on the bottom of the unit for a refresh. If that doesn’t work, you can use a wrench to manually turn the disposal blades and break up any jams.
Still jammed? A plumbing company like Service Hero can have you back on schedule in a jiffy. Call us today for urgent assistance.
Cold weather plus increased water usage can lead to a nightmare scenario: burst pipes or leaks. We wouldn’t wish that water damage on our enemies. For our friends, we offer emergency plumbing repair.
If you’re dealing with burst pipes or water leaks, then shut off the main water supply to prevent further flooding – and open nearby faucets and flush toilets to release remaining water from the pipes.
Plumber’s tape and temporary patches will help until a plumber company arrives, but make sure to schedule that appointment or request assistance ASAP. Don’t wait for water damage to take hold. Service Hero is here when you need.
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